| 1. It was easy to schedule a new patient appointment. | | | | | |
| 2. I was greeted in a friendly manner when checking in and checking out. | | | | | |
| 3. I have been able to receive and communicate with the financial team in a timely manner. Communications are clear and friendly. | | | | | |
| 4. The medical assistant team (assisting with ultrasounds and procedures in the clinic) made me feel cared for and comfortable. | | | | | |
| 5. I received thoughtful medical recommendations from my physician and understood my care plan. | | | | | |
| 6. I am confident in the care from my Nurse Practitioner and/or Physician Assistant team. | | | | | |
| 7. The responses/communications from the nursing team are timely, helpful and my questions were answered. | | | | | |
| 8. The patient portal has been a useful tool for communication to and from the clinic. | | | | | |
| 9. I received results from the Andrology (sperm) and/or Embryology (egg and embryo) team in a clear and timely manner. | | | | | |
| 10. It was easy to schedule follow-up visits, ultrasounds and laboratory visits. | | | | | |
