Our patient portal is a wonderful tool for asking follow-up, medication clarification, and scheduling questions. The portal has limitations‚ it is a monologue. And should be viewed as such. If you need to dialogue with your physician, please schedule a return visit so there is space for high-quality communication. Examples of when a return visit is appropriate instead of the portal message: Failed Cycle, a loss, cycle outcome was different than expected. Your physician wants to take the time to review your cycle and discuss options for the next steps. This is best done during a return one-on-one visit with your physician.